
Importantly, it also limits patients seeking care from finding providers. However, as we have grown, we have realized that our flat subscription fee is a financial barrier that excludes too many providers from participating in Zocdoc. Together, we’ve helped millions of New Yorkers access care.

That’s because thousands of providers - across independent practices and leading health systems alike - participate in Zocdoc’s Marketplace. In New York today, we estimate that one in five new patient-doctor relationships is established through Zocdoc. Over a decade later, I am proud of what we have built here together.

To those of you who took an early chance on Zocdoc and everyone who has joined us since, thank you for helping make that vision a reality. I wore out the soles of multiple pairs of shoes going door to door, sharing our vision for a platform that would deliver a digital, instantly accessible healthcare experience for patients. I personally visited hundreds of doctors’ offices across the city. When we founded Zocdoc in 2007, we chose New York both as our headquarters and our first market to launch.

Our team will be in touch shortly with detailed information, but I first want to share some context behind this decision. For the first time since 2012, Zocdoc will update its pricing for all providers in New York starting this spring.
